AI, cybersecurity lead IT investments in Kaseya's 2024 report

Along with AI, cybersecurity remains a primary concern, with 43% of respondents citing it as the foremost challenge for IT departments. Based on the survey, 45% of IT service providers consider cybersecurity the top area to add or change solutions in the next budget cycle.

This includes investments in security awareness training (45%), email security (43%), penetration testing (36%) and vulnerability scanning (35%).