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Support
Support Center
Welcome to our Support Center! We're here to assist you with any questions or concerns you may have. Below, you'll find helpful resources and contact information to help resolve your inquiries.
Frequently Asked Questions (FAQs)
Ordering & Shipping
- How long will it take to receive my order?
- What shipping methods do you offer?
- How can I track my order?
- What should I do if my package is lost or damaged during transit?
Exchanges
- How do I initiate an exchange?
- Are there any restocking fees?
- When will I receive my refund?
Products & Services
- Can I modify or cancel my order after it's been placed?
- Do you offer product warranties?
- Are your products authentic/genuine?
Contact Information
Customer Support Email: BU[at]homesec.ai
Business Hours : Monday - Friday: 9:00 AM - 6:00 PM (EST) Saturday - Sunday: Closed
Privacy Policy & Terms of Service
Review our Privacy Policy and Terms of Service for more information.
Troubleshooting Guides & Resources
Check out our troubleshooting guides and resources for assistance with common issues.
Feedback
We value your feedback! Share your comments, suggestions, or concerns with us here.